Privacy Policy

Privacy Policy for Hope Ranch Divine - Houston, LLC

Last Updated: July 24, 2025

Hope Ranch Divine - Houston, LLC ("we," "our," or "us") operates the website [Your Website URL Here]. This Privacy Policy explains how we collect, use, and disclose information from users of our website. We are committed to protecting your privacy and ensuring transparency in our data practices, particularly as an assisted living and elderly care business operating in Houston, Texas.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website. This may include:

• Personal Information: Such as your name, email address, and phone number, which you might provide when filling out contact forms or sending us inquiries.
• Usage Data: We collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit. This data helps us understand how our website is used and to improve your experience.
• Cookies: We use cookies and similar tracking technologies to collect information about your Browse preferences and activities on our website. You can typically manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with information about our assisted living and elderly care services.
• To improve and personalize your experience on our website.
• To operate and maintain our website.

3. Sharing Your Information

We do not share your personal information with any third-party services or plugins for data collection. We may disclose your information if required by law, such as in response to a court order or government request, or to protect our rights, property, or safety, or that of others.

4. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@hoperanchdivine.com. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems. This aligns with the Children's Online Privacy Protection Act (COPPA), which regulates the online collection of personal information from children under 13 [3.1, 3.3].

5. Your Privacy Rights (Texas Residents)

As a business operating in Texas, we adhere to the Texas Data Privacy and Security Act (TDPSA), which grants Texas residents certain rights regarding their personal data. These rights include:

• Right to Know/Access: You have the right to confirm whether we are processing your personal data and to access that data.
• Right to Correct: You have the right to request the correction of inaccuracies in your personal data.
• Right to Delete: You have the right to request the deletion of personal data you have provided to us or that we have obtained about you.

We will respond to authenticated consumer requests to exercise these rights without undue delay, typically within 45 days, with a possible extension of another 45 days if necessary, with notification to you [2.1, 2.2, 2.5]. Requests will be processed free of charge up to twice per year, unless deemed unfounded or excessive [2.1, 2.5].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by sending an email to the primary email address specified in your account, or by placing a prominent notice on our website.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:

Email: info@hoperanchdivine.com

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